Clubb99 is fully committed to protecting the privacy and personal data of every member. This Privacy Policy transparently explains how we collect, use, store, and protect your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six core principles that govern how we manage your personal data
All data transmitted between your device and clubb99's servers is encrypted using 256-bit SSL/TLS protocols. Sensitive information such as bank account numbers and passwords is never stored in readable format.
Clubb99 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) in all data collection and processing activities. We only collect data that is necessary and backed by a valid legal basis.
Clubb99 has never and will never sell, rent, or trade member personal data to any third party for marketing or commercial purposes. Your data belongs to you, not to us as a business asset.
We always inform you when data is collected, the purpose of that collection, and how long it will be retained. No hidden or undisclosed data collection takes place on the clubb99 platform.
You have the right to access, correct, delete or transfer your personal data at any time. Data rights requests are handled by the clubb99 privacy team within 14 business days.
The clubb99 security infrastructure uses an active intrusion detection system that monitors for any unauthorised access attempts to member data around the clock, with automated responses to identified threats.
This Privacy Policy ("Policy") is published by clubb99 and describes our privacy practices regarding the collection, use, disclosure and protection of personal data of individuals using our platform. This Policy applies to all registered members, website visitors and users of the clubb99 mobile app.
Clubb99 recognises the importance of privacy to every individual and is committed to handling personal data in a responsible, transparent, and secure manner. By using the clubb99 platform, you agree to the data collection and processing practices described in this Policy.
Note: This Privacy Policy is to be read alongside the clubb99 Terms and Conditions. Any conflict between the two documents will be resolved in favour of the interpretation that best protects members' privacy interests.
Clubb99 collects various categories of personal data depending on the type of interaction you have with our platform. Below is a summary of the types of data collected:
| Data Category | Sample Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, IC number, date of birth | KYC verification, fraud prevention |
| Contact Data | Phone number, email address, home address | Account communications, security notifications |
| Financial Data | Bank name, account number, transaction history | Processing deposits and withdrawals |
| Usage Data | Gaming history, wagering records, login times | Service improvement, fraud detection |
| Technical Data | IP address, device type, browser version | Account security, technical troubleshooting |
Clubb99 uses the personal data collected for the following purposes, all of which carry a valid legal basis under PDPA 2010:
Important: clubb99 does not use your personal data for automated profiling that could result in decisions with significant impact on your rights without human review.
Clubb99 does not sell or rent member personal data to any third party. However, in limited circumstances and on a need-to-know basis, we may share information with the following parties:
All third parties receiving clubb99 member data are required to adhere to data protection standards equal to or higher than our own. Written agreements ensure your data is not used for any purpose other than those specified.
Clubb99 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.
Access to members' personal data within the clubb99 organisation is restricted on a need-to-know basis. Every employee with access to personal data undergoes mandatory privacy training and is bound by strict confidentiality agreements.
Important Reminder: While we take all reasonable steps to protect your data, no system can guarantee absolute security. You also have a role to play by keeping your account password safe and not sharing it with anyone.
Clubb99 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions smoothly. Cookies are small text files stored on your device when you visit our website.
You can manage and delete cookies through your browser settings at any time. However, disabling essential cookies may affect the functionality of the clubb99 platform.
As a clubb99 member, you have the following rights regarding your personal data under Malaysia's Personal Data Protection Act 2010:
To exercise any of the above rights, contact the clubb99 privacy team via email at [email protected] by specifying the particular right you wish to exercise along with your account information for verification purposes.
Clubb99 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by Malaysian law.
After the specified retention period, your data will be securely deleted or anonymized in a manner that ensures it can no longer be linked back to you.
The clubb99 platform is exclusively for individuals aged 18 and above. We do not knowingly collect personal data from children under 18. If we discover that a child's data has been collected without parental or guardian consent, we will promptly delete that data and close the associated account.
If you are a parent or guardian and believe your child has registered on clubb99 without your consent, please contact us immediately via our support email so prompt action can be taken.
Clubb99 reserves the right to amend this Privacy Policy at any time. Significant changes will be communicated to members via in-platform notifications or email at least 14 days before the changes take effect. The "Updated" date at the top of this document always reflects the latest version.
Continued use of the clubb99 platform after an amendment's effective date constitutes your acceptance of the revised Privacy Policy. You are advised to review this Privacy Policy periodically to stay informed of how we handle your data.
For any inquiries, requests, or complaints regarding your privacy and personal data handling at clubb99, please contact our Privacy Officer:
We understand that your trust is our most valuable asset. Every technology and policy decision we make treats member privacy protection as a primary factor — not an afterthought. Your data is safe with us.